A Message About Coronovirus Preparedness
***For more information on the Coronavirus stimulus payment or to check on the status of your payment, you can now use the “Get My Payment” feature at irs.gov/coronavirus.***
***Additional funding for the CARES Act small business Paycheck Protection Program (PPP) was signed into law on Friday, April 24, 2020. The bill allocated another $310 billion to the program. We will work diligently and resume submissions at 10:30 am on Monday, April 27, 2020 in order to make vital funding available for the small businesses in our communities. Please contact your local PennCrest BANK® office for important program details.***
At PennCrest BANK®, the safety, health and welfare of our employees and customers remain our top priority. We are actively monitoring developments from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and state and local authorities in regard to the Coronavirus (COVID-19).
We have implemented our Pandemic Preparedness Policy in an effort to protect all who trust PennCrest for their banking needs, or for their livelihood.
All transactions will be conducted at our drive-thru; lobby visits will be strictly by appointment only, and only for essential transactions that cannot be completed by other means. Customers with lobby appointments will be required to wear masks, and to show a valid photo ID before admission. These revised operations will continue until authorities deem that it is safe to begin the resumption of normal activities.
We recognize that the temporary procedures will be particularly inconvenient for our Main Office and Hollidaysburg customers, and for that we apologize. We will welcome customers at our Downtown Altoona location by appointment only, and ask our Hollidaysburg customers to visit our Pleasant Valley location. As always, we encourage all customers to explore the convenience of our online and mobile banking tools; these services, as well as our ATM’s are available to you 24 hours a day, 7 days a week.
Please be aware that branch personnel have been instructed to wear masks, as recommended by the Governor. Additionally, any customer who has arranged for a lobby visit will be required to wear a mask, and to practice social distancing.
We urge you to remain diligent in protecting your identity and financial information. Never provide any financial or personal information to an unsolicited caller or email.
We are also taking additional steps to support and protect your financial well-being. To help those customers who are experiencing financial hardships due to illness, workplace closures, or a reduction in scheduled pay as a result of COVID-19, we have implemented programs designed to help. Please contact us at 1-888-716-7587 or your local branch office to arrange a discussion of the assistance program that is right for you.
Please continue to visit our website, our Facebook page, or call 814-381-7355 for the current pandemic message. This message will be updated with information on the Coronavirus and Bank operations as changes occur. To speak with a banking representative call 1-888-716-7587 (Monday thru Thursday 8:30 am – 4:30 pm, Friday 8:30 am - 7:00 pm, and Saturday 8:30 am – noon).
PennCrest BANK is extremely proud of all employees; they have been dedicated and professional in the performance of their essential duties, and have been nothing less than selfless. We are also so appreciative of you, our customers, for your patience, understanding and cooperation. Thank you!